Redheal is one of the leading platforms in telemedicine. To fix an appointment with the Doctor online. You just have to select the speciality, choose the Doctor based on your convenience and underlying qualification and enter your details to seek consultation from them online. You can also fix the appointment in advance in the desired time slot. Rest assured we take care of all the needed and list only the specialists in the field.
2. How will the Doctor screen my medical condition virtually?
To provide you with accurate treatment for your underlying medical condition, our Doctor will require to know the detailed history of events. This may include your present medical condition with the most accurate description, duration and symptoms, medical conditions/surgeries you had in the past, and the kind of occupation you are in. These all help the Doctors understand the underlying cause and correctly diagnose your medical condition
3. Will my conversation with the doctor remain private
Your privacy is our priority! All the conversation between you and your Doctor is encrypted and secured in our database. We follow all the data safety protocols as guided by human rights and by no means share the information with any third party platform.
4. I couldn't find the prescription
You can consult the doctor again and ask them for an alternate with the same composition. Often this is the case that one pharmacy medicine is not available in a region. However, medicine of other pharmacy company with the same composition is available. Our Doctors will help you through and will suggest an alternative medicine with the same composition.
5. The online doctor prescribed tests, what do i do now?
You can visit any nearest authorised lab for the recommended tests. If not, Redheal also provides technician home visit. You can book a technician visit for the time suitable and we will make sure he arrives at your doorstep with all the necessary precautions taken. Rest assured we follow the highest hygiene and safety standards.
6. Why should I choose Redheal for a Online Doctor Consultation.
We connect you to the best doctors online with in less than a minute
We offer a Special discounted price on your first consultation at redheal.
We help you finding a specialist doctor for your health problem in pre consultation session
You can avail free followup consultation which is valid for 7 days
Once you become our customer, we help you in tracking your health and remind you about your health checkup in certain time intervals.
7. Are you approved for CoVID-19 testing at home?
We are approved by the Government of India and are eligible to collect samples for testing and diagnosis of CoVID-19. We collect the samples at the comfort of your home. All the details of the phlebotomist relating safety and hygiene are taken care of by us and will be shared with you before the visit. The results will be provided in 72 hours.
8. Do you provide home quarantine treatment/home quarantine assistance ?
Unfortunately, we only can help you diagnose CoVID-19. If the results are positive, we can help you find the best possible quarantine and medical centre near you.
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